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Questions about a frame, your prescription, or an order on its way? Write to us and a person who knows the answer will write back.

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For order questions, include the order number from your confirmation email. For prescription questions, a photo of your Rx saves a round trip.

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Quick answers

Shipping is a flat $9.99 anywhere in Canada, and orders arrive in 10 to 15 business days. Every pair comes with a free case set: black with adult glasses and sunglasses, blue with kids frames.

Two pairs of wire-rim eyeglasses, one gold and one silver, resting on a warm beige surface

Independent optical shop · Based in Canada · Ships Canada-wide

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